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Harold Goodwin

Harold is WTM’s Responsible Tourism Advisor, he puts together the flagship Responsible Tourism programme at WTM London which attracted 4000 participants in 2020 and the programmes run at WTM Africa, WTM Latin America and Arabian Travel Market.


Harold has worked on four continents with local communities, their governments, and the inbound and outbound tourism industry.


He is Managing Director of the Responsible Tourism Partnership and chairs the panels of judges for the World Responsible Tourism Awards and the other Awards in the family, Africa, India, and Latin America.


Harold works with industry, local communities, governments, and conservationists and undertakes consultancy and evaluations for companies, NGOs, governments, and international organisations.


He is also a Director of the Institute of Place Management at Manchester Metropolitan University, where he is an Emeritus Professor, and Founder Director of the International Centre for Responsible Tourism promotes the principles of the Cape Town Declaration which he drafted.

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John Swarbrooke

John is the author of thirteen books in the tourism field including The Meaning of Luxury in Tourism, Hospitality and Events, The Development and Management of Visitor Attractions, Sustainable Tourism Management, and The Impact of Tourism on the Marine Environment, as well as being joint author of Consumer Behaviour in Tourism of which the fourth edition was published in 2021.


He has been a visiting lecturer at universities across the globe and has run professional seminars for a large number of tourism and hospitality organisations.


John has also been an invited keynote speaker at nearly forty major international conferences. In addition, he has taken part in research and consultancy projects in tourism for governments, the private sector, and the European Union in over twenty countries.


He has also advised institutions about tourism education and the tourism curriculum in Europe, Asia, and Latin America. John has supervised six PhD’s in recent years and has been an examiner for PhD’s in the UK and Australia.


He has also been an External Examiner for tourism and hospitality programmes at a number of institutions in the UK, Ireland, and Switzerland.


Finally, he is an elected Fellow of the Royal Society for the Encouragement of the Arts, Manufactures and Commerce in the UK in recognition of his contribution to tourism and tourism education.

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Christopher Warren

Dr Christopher Warren is the founder of My Green Butler - the world's first behaviour adaptation platform that saves energy, water, cuts waste and carbon emissions for hospitality.


He is also a Partner with the United Nations Environmental Program's One Planet Program and is co-proprietor of a multi-award-winning tourist accommodation Crystal Creek Meadows Luxury Cottages & Spa Retreat. Christopher heads up the International Centre for Responsible Tourism Australia and has also worked as a Research Fellow at Griffith University.


With a background in marketing and innovation, Christopher turned his attention to creating a tool that provided a genuine solution to the specific problems facing hospitality firms. Using his doctoral research on persuasive communications and sustainability-oriented service innovation, the My Green Butler prototype was tested in 2016 at his own property. The results were outstanding and today, along with his team, similar results are delivered to clients around the world using cloud-based solutions.


Christopher has won multiple national and international awards, is an expert speaker, and has also published scientific papers in leading academic journals.  

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